Dan Ciampa Taking Advice Essay

Top Books On Career Success

Some of my favorite books on career success, career advice and career management are from the “Harvard Business Review on …” series.

I like them because they are written by thought leaders in their fields. A lot of these have become classics in the management/leadership field. The “Harvard Business Review on …” series are made up of a series of articles that are organized into a book. That makes it easy to read and digest.

I also benefited tremendously from reading books written by objective thinkers like Richard Carlson, Peter Drucker, Robert I. Sutton, Daniel Goleman and Herminia Ibarra.

Here are my highly recommend picks for you.




Bringing Your Whole Self to Work

You're making a living. But are you having a life? If not, you're putting yourself at risk for burnout--and your company at risk for lowered performance from you and your team. To stay productive on the job, you need to bring your whole self to work--balancing professional and personal commitments and safeguarding your emotional, physical, and psychological health.

This series gives you the insights, tools, and practices you need to do all that.

Articles in this book include:
1. Overloaded Circuits: Why Smart People Under Perform
2. The Human Moment At Work
3. The Corporate Athlete
4. Are You Working Too Hard
5. Sleep Deficit: The Performance Killer
6. Decisions And Desire
7. Leading By Feel
8. The Dangers Of Feeling Like A Fake

A must-have resource for staying productive and healthy on the job.




Managing Your Career

A collection of reflective articles walks readers through tough career challenges--from effective time management to part-time arrangements to launching a new career.

Articles in this book include:
1. Reawakening Your Passion For Work
2. Goodbye Career, Hello Success
3. The Right Way To Be Fired
4. Managing Oneself
5. A Second Career: A Possible Career
6. Five Strategies Of Successful Part-Time Work
7. Managing Your Boss
8. A Survival Guide For Leaders




Managing Yourself

Before they can effectively manage others, managers have to be adept at managing themselves. That requires truly understanding their own passions and motivations, strengths and weaknesses. This guide offers sage advice from business greats, including Peter F Drucker and John P Kotter, on how managers can improve personal performance and productivity and in the process, become better managers of those they lead.

Articles in this book include:
1. Almost Ready: How Leaders Move Up
2. Overloaded Circuits: Why Smart People Under Perform
3. What’s Your Story?
4. How To Play To Your Strengths
5. Do Your Commitments Match Your Convictions?
6. The Best Advice I Ever Got
7. Managing Your Boss
8. Managing Oneself




Becoming a High-Performance Manager

With offerings ranging from the timeless classic "Management Time Who's Got the Monkey" to innovative, cutting edge ideas, this book provides busy managers with strategies for more effective time and stress management, and offers insights into what a manager's job really entails. This is a must read for any professional wanting to work more effectively and become a better manager.

Articles in this book include:
1. Management Time: Who's Got The Monkey?
2. Beware The Busy Manager
3. What Effective General Managers Do
4. The Making Of A Corporate Athlete
5. Managers Can Avoid Wasting Time
6. All In A Day's Work
7. The Very Real Dangers of Executive Coaching
8. Saving Your Rookie Managers from Themselves




The No Asshole Rule

We all know them or know of them--the jerks and bullies at work who demean, criticize, and sap the energy of others, usually their underlings. It could be the notorious bad boss or the jealous coworker, but everyone agrees that they make life miserable for their victims and create a hostile and emotionally stifling environment.

Fed up with how these creeps treat others and poison the workplace, Sutton declares war and comes out calling them exactly what they are--"certified assholes." Caricatured in sitcoms such as The Office, these brutes are too often tolerated until irreparable damage is done to individuals and the organization as a whole.

Sutton's "no asshole rule" puts a stop to the abuse in no uncertain terms. Similar rules have transformed such companies as JetBlue, the Men's Wearhouse, and Google into shining examples of workplaces where positive self-esteem creates a more productive, motivated, and satisfied workforce. If you have ever been a victim, just reading Sutton's analysis brings calm relief, empowerment, and reassurance that you're not alone.




Don't Sweat The Small Stuff

Best-selling author Richard Carlson, Ph.D., shows readers how to interact more peaceably and joyfully with colleagues, clients, and bosses and reveals tips to minimize stress and bring out the best in themselves and others.

This is a must-read book for anyone in a stressful work environment. It teaches us how to cope better in work-related difficulties, as well as in our personal life.




Harvard Business Review on Leadership

From experienced CEOs to newly-minted managers who've just stepped into a supervisory role, leadership is a perennial concern for anyone who needs to motivate, guide, and inspire. This collection of eight of the Harvard Business Review's most influential articles on leadership brings together authors who challenge many long-held assumptions about the true sources of power and authority in today's businesses.

Articles in this book include:
1. The Manager's Job: Folklore and Fact (Henry Mintzberg)
2. What Leaders Really Do (John P. Kotter)
3. Managers and Leaders: Are They Different? (Abraham Zaleznik)
4. The Discipline of Building Character (Joseph L. Badaracco, Jr.)
5. The Ways Chief Executive Officers Lead (Charles M. Farkas and Suzy Wetlaufer)
6. The Human Side of Management (Thomas Teal)
7. The Work of Leadership (Ronald A. Heifetz and Donald L. Laurie)
8. Whatever Happened to the Take-Charge Manager (Nitin Nohria and James D. Berkley)




Harvard Business Review on Breakthrough Leadership

This collection features an all-new roundtable discussion with a unique "closing essay" on followership. The collection also builds on the special leadership issue of Harvard Business Review.

Key topics and articles in this book include:
1. Personel Histories
2. Primal Leadership
3. Leadership
4. Followership




Harvard Business Review on What Makes a Leader

The latest thinking in the field of leadership is collected in this volume. With all-new articles published in the last three years and two articles from leadership guru, Daniel Goleman, this collection is a must have for CEOs and top level managers. The volume also pays special attention to leadership succession issues.

Articles in this book include:
1. Narcissistic Leaders: The Incredible Pros, the Inevitable Cons (Michael Maccoby)
2. Leadership That Gets Results (Goleman)
3. Getting the Attention You Need (Thomas H. Davenport and John C. Beck)
4. The Successor's Dilemma (Dan Ciampa and Michael Watkins)
5. The Rise and Fall of the J. Peterman Company (John Peterman)
6. Why Should Anyone Be Led by You? (Robert Goffee and Gareth Jones)
7. Leading Through Rough Times: An Interview with Novell's Eric Schmidt" (Bronwyn Fryer)




Working Identity: Unconventional Strategies for Reinventing Your Career

Aimed at mid-career professionals who have invested much in careers that may no longer fully satisfy, Ibarra's book challenges the traditional belief that a meticulous assessment of one's skills and interests will automatically lead one to discover the right job.

In reality, she argues, "doing comes first, knowing second." This is not to say that a marketing director should abruptly resign to become a modern dancer; instead, defining the arc of the future is a "never-ending process of putting ourselves through a set of knowable steps that creates and reveals our possible selves."

Most people will navigate a career shift at some point in their lives, and in this smart, positive guide, organizational behavior professor Ibarra shares the stories of 23 people who did it successfully. It's no 10-point plan for figuring it all out, Ibarra says, but rather a well-reasoned guide to making the decision of whether or not to stay in a career or move on. Readers who study the stories and their accompanying analyses will take away some valuable lessons on changing their way of thinking and being, going out on a limb, and building in a much-needed "transition period" during a career shift.




First Things First

What are the most important things in your life? Do they get as much care, emphasis, and time as you'd like to give them? Far from the traditional "be-more-efficient" time-management book with shortcut techniques, First Things First shows you how to look at your use of time totally differently. Using this book will help you create balance between your personal and professional responsibilities by putting first things first and acting on them. Covey teaches an organizing process that helps you categorize tasks so you focus on what is important, not merely what is urgent. First you divide tasks into these quadrants:

1. Important and Urgent (crises, deadline-driven projects)
2. Important, Not Urgent (preparation, prevention, planning, relationships)
3. Urgent, Not Important (interruptions, many pressing matters)
4. Not Urgent, Not Important (trivia, time wasters)

Most people spend most of their time in quadrants 1 and 3, while quadrant 2 is where quality happens. "Doing more things faster is no substitute for doing the right things," says Covey. He points you toward the real human needs--"to live, to love, to learn, to leave a legacy"--and how to balance your time to achieve a meaningful life, not just get things done.





Good Boss Bad Boss

Want to be a better boss? Unaware that you're a terrible one? Sutton (The No Asshole Rule) is here to help. The cost of callous and cruel superiors is considerable: employees with an abusive boss are more likely to work slowly, make deliberate errors, and even suffer heart attacks.

With examples from such diverse workplaces as Pixar and Anchor Steam brewery, Sutton reveals how the best bosses take diverse and intertwined steps to create effective and humane workplaces, and offers tips on taking control, getting and giving credit appropriately, taking responsibility, staying in tune with employees, and squelching your potential inner jerk.

Using real-life examples and insight gleaned from 30 years of experience as a manager, Sutton teaches his readers to become the boss employees enthusiastically want to work for. This entertaining, satisfying guide is a wakeup call for bosses everywhere--and a survival guide for those who work for them.

Advice & Counsel - Introduction


I recently asked a CEO who knows me well how he'd describe what I do. He said: "Dan, you're a sought-after, impactful adviser to a select few CEOs and C-level leaders...a former CEO & Chairman of a successful organization that transformed hundreds of others and made them better...and you're an acclaimed author..."

Another said: "You operate at the intersection of strategy, culture, operations, and leadership. I've never run into anyone who is expert in all four...and who does it all so well."

It's a good thing, and humbling, to get feedback from customers...even better when it's positive. And, as is always the case, they can put it better than I can. I've always struggled to answer in a few words the question of what I do. Not because I don't know, but because, as one CEO put it, "the hardest part of describing you is that you do what few others like you do, have so many years of experience, and have a very unique background".

The pages that follow get into some detail about that what-do-you-do question as succinctly as possible. It describes when I'll become involved, what my advice is based on and what results, how I operate, and why I do what I do.

Advice & Counsel - What


Because each culture is different and each leader is unique, lasting solutions require a tailored, personalized approach; generic ones only offer simplistic answers. But also required is a tested, well-thought through framework to adapt to each situation. What I do encompasses four areas.

  • Implementation of New Strategies
  • Continuous Operations Improvement
  • Culture Change
  • Transition at the Top

For more detail, go to the next page.

Advice & Counsel - What ... Detail


Because a leadership handoff and new strategy signal a new era, my work produces a Personal Era Management Plan. Geared for each leader's style & situation, it emphasizes quick wins and practical short-term steps while establishing the foundation for longer-term development.

  • It starts with an analysis of the organization's capacity to achieve what the leader wants to do... and the gap between what should be happening operationally and what actually does happen day-to-day.
  • That is matched with an objective interpretation of the CEO's &/or board's expectations and visions of success (something usually not made clear enough during either strategy formulation or selection of new leader)... then, recommendations on how to forge agreement so that all influential players are going in the same direction.
  • As that is clarified, the nature of the organization's culture is determined: how decisions are made & problems solved, behavior that is encouraged, relationships that matter, ability to learn from experience, and tolerance for change... then, defining what the culture should be.
  • Next, an analysis of the political structure of the organization: the nature of power, how it is used, relationships most important to the leader's agenda, influence styles that work best, and alliances & coalitions that effect success ... then, steps necessary for the political structure to work for and not against the leader's objectives.
  • Throughout, the leader & I get to know each other and sort out her strengths & shortcomings in the context of capacity, expectations, culture, and political realities...any leader with a change agenda must work on herself before asking more from her people.
  • What results is an informed perspective on what will best meet the challenges of the new era, and a practical way through which the operation & cultural changes necessary for the new strategy can be set... All tailored to particular situations & styles.
  • In the case of a transition at the top, this personal Era Management Plan is accompanied by advice and counsel to the board, the sitting CEO, and for the new leader.

Advice & Counsel - How


  • I work on retainer for a minimum of six months. This allows deep understanding of strategy, operations, culture, and the relationships that are most important to the person I am advising.
  • Contact is usually weekly and most often face-to-face, supplemented by white papers (including background reading, research, and case studies). The combination provides the basis for Era Management Plans, often including introductions to other leaders who have faced similar challenges.
  • Since my involvement is temporary, I commonly partner with & train someone on the leader's staff who can continue to help the leader implement the plan to introduce a new era.
  • Because the demands of the new era increase the information and decision making load of the leader, often included is shaping an advice network made up of key insiders or outsiders, and improving the way information comes to and is used in the office of the leader (e.g., restructuring the leader's administrative system or creating a chief-of-staff role).
  • To understand how I work, it is just as important to point out what I do not do.
    • Substitute for what a boss or a board should be doing.
    • Work on remedial/basic style problems.
    • While I am often asked to weigh in on the types of person needed, I am not part of the hiring decision.
    • Stay beyond the point that I can add something of value.

Advice & Counsel - Why


  • The simplest response to why I do what I do is that I believe it is important.
    • The leaders I advise are often at the most risk than at any other time in their careers and the stakes are the highest for the organizations they lead. Failure will jeopardize the livelihood of employees, the trust of customers & investors, and the career of the leader.
    • Also, there are no second chances in a CEO transition. Much depends on getting it right the first time.
    • In these situations it is not wise to depend on theoretical approaches, simplistic answers, or advice not grounded in deep experience.
  • The second answer to, "Why?" is that my experience lends itself to these situations where a new leader is taking hold and important, fundamental changes are necessary.
    • I've advised hundreds of leaders trying to take hold of new responsibilities and implement new strategies... and have seen firsthand what works and what leads to failure (and had many wins and losses myself).
    • I have been in all three positions involved in leadership transitions: chairman, CEO, designated successor...and on both ends of the handoff (#2 succeeding the CEO and 12 years later, the chairman passing my company to the person I chose).
    • Because I have always been in the midst of change, on the stage not in the audience, I have a unique appreciation for the difficulty of sustainable improvement on a company-wide scale, of the pressures and demands of the leader, and of the nuances & subtleties required to get it all right.

In the More Detail section is a description of how this brand of advice & counsel took shape.

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